Real Reviews

What our travellers say

Every review below comes from a pilgrim who booked and travelled with MPS Tours.

4.8out of 5

Based on 55 reviews on Trustpilot — 40 in the last 12 months

Read them on Trustpilot
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Our family of eight traveled from two different countries for the first Ashra of Ramadan, and MPS still kept every hotel, transfer, and check-in coordinated so we could focus on ibadah.

RM
Ramadan Family Trip
Verified Trustpilot review · Feb 2026

Our Umrah and Istanbul stopover ran seamlessly — flights, visas, transfers, and guided ziyarat were all arranged, and every hotel in Makkah, Madinah, and Istanbul was excellent.

IS
Umrah + Istanbul Stopover
Verified Trustpilot review · Dec 2025

For our first Umrah as a family, MPS handled everything from the moment we landed to the moment we flew home — tickets, hotels, transport, guide, and ziyarat tours.

FU
First Family Umrah
Verified Trustpilot review · Dec 2025

Traveling as a group of twelve, MPS took care of our flights, hotels, and guides without a hitch, and even accommodated changes we asked for late.

12
Group of 12, December Umrah
Verified Trustpilot review · Dec 2025

We were hesitant booking an agency we’d found online, but communication stayed transparent throughout, our hotels were five-star with breakfast, and they made sure we got the Haram view we’d asked for.

NW
First-Time Booking
Verified Trustpilot review · Nov 2025

Between our Umrah and a Dubai add-on, questions sent over WhatsApp were answered within minutes, and our driver schedule was confirmed a day ahead every time.

DB
Umrah + Dubai Add-On
Verified Trustpilot review · Nov 2025

The Kaaba-view room was confirmed in writing weeks before we paid the balance, which is exactly what we had been told to watch out for. My mother prayed Tahajjud looking at the Haram every night.

AH
Kaaba View Room
Placeholder review · Oct 2025

Twenty-two of us from one masjid. One coordinator, one rooming list, one price we agreed at the start and never had to argue about again.

SK
Masjid Group, 22 Travellers
Placeholder review · Oct 2025

I had already booked my flights on miles. They priced the land arrangements around my exact arrival time without trying to sell me a package I did not need.

YB
Solo Umrah, Land Only
Placeholder review · Sep 2025

Booking the last ten nights of Ramadan is difficult and expensive everywhere. The rooms were held from the previous autumn and the price never moved.

RQ
Last Ten Nights
Placeholder review · Apr 2025

My parents are in their seventies. The walking distance to the Haram was described honestly rather than optimistically, and the wheelchair assistance at Jeddah was already arranged when we landed.

MT
Elderly Parents
Placeholder review · Mar 2025

Travelling with a two-year-old during Ramadan is its own kind of test. Everything was handled well; the only thing I would change is an earlier hotel check-in on arrival day.

TZ
Ramadan with Toddlers
Placeholder review · Mar 2025

The cheapest complete package they offer, and nothing had been quietly removed from it. Flights, visa, transport, breakfast and the guide were all there.

FH
Budget Package, No Surprises
Placeholder review · Feb 2025

This was our second trip with them. They remembered our hotel preference from the first booking without us having to explain it again.

NA
Second Umrah With MPS
Placeholder review · Jan 2025

The Nusuk visa process was the part I was dreading. They submitted it, chased it, and sent the approval through before I had finished worrying about it.

HS
Visa Handled End to End
Placeholder review · Dec 2024

A fixed group departure over Thanksgiving week. The fare was locked when we booked and the November demand never touched it.

WM
Thanksgiving Week Departure
Placeholder review · Nov 2024
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